Tales from the Machine Room
It's your fault. It's always your fault. When the air conditioning goes down, which it definitely will, it's your fault. We know you have no control over the air conditioning. Why should that relieve you of responsibility for it.
Ditto for the elevators, plumbing, lighting, door locks, UPS, mail "service", external power, telephone "service", and everything else. If it's down or dead or flapping in the breeze, you are the one who will get the call from the luser community and the HellDesk, you are the one who will get the rockets from Mahogany Row, and you are the one who will be expected to have fixed it even before it failed. You have no time machine to accomplish that last feat; that, too, is your fault.
You can't hide. Everyone knows your name. Images of your face and of your favorite T-shirts are posted on all the bulletin boards. Your very shoeprints have been imaged and now appear on the lobby and hall monitors, so that you can be tracked. Your coffee has RFID chips in it. You are a Known Man.
You are the person who is expected to know, without ever having the opportunity to RTFM, all the ins, outs, weaknesses, idiosncracies, foibles, and deviations from standards of Every GodsDamned Piece Of Software Installed Anywhere In the Company. You are the person who knows where the documentation and the behavior don't match, and you know what the behavior is in those cases.
You are the person who is expected to be able to translate documentation from Elbonian, Hausa, Mordovian, Yakut, Quechua, Maori, Yanomamo, Yandruwandha, Estonian, Bengali, Urdu, Finnish, Kwakiutl, and Euskara. Somehow, despite yourself, you manage to do all these.
For your managers, miracles from you are simply not enough: you're on a continuous improvement program, and you did miracles last week. For that matter, you did miracles last year. Something stronger now is required, and you deliver.
You are the person who comes in on a weekend at 3 AM to do something that saves a Fortune 500 company -- not your employer, but another company, where a friend works.
You are the person who merely looks at a failing machine, only to have it straighten up and fly right. It doesn't need to fear the gods; it knows that You Are Boss. You may not have brought it into the world, but you certainly can take it out.
You have no control over foo, but you are to blame when it fails.
You are a systems administrator.
MikeA on alt.sysadmin.recovery
Comments are added when and more important if I have the time to review them and after removing Spam, Crap, Phishing and the like. So don't hold your breath. And if your comment doesn't appear, is probably becuase it wasn't worth it.
@ Anonymous coward
By Anonymous coward - posted 23/06/2010 11:32
By WM - posted 21/06/2010 08:30
By Ivan B. - posted 21/06/2010 08:31
E' colpa tua...
By Sandro - posted 21/06/2010 08:54
La Bibbia del sysadmin
By Lorenzo - posted 21/06/2010 09:03
Quanto hai ragione...
By Samu - posted 21/06/2010 09:42
By Mauro C - posted 21/06/2010 10:09
Chi e cosa costo io?
By Anonymous coward - posted 21/06/2010 10:17
@ Anonymous coward
By Anonymous coward - posted 21/06/2010 21:09
By Stefano Zamboni - posted 21/06/2010 10:35
si va per esclusione
By sky - posted 21/06/2010 10:46
Nel mio piccolo...
By Co.Bra. - posted 21/06/2010 11:28
By tcd - posted 21/06/2010 11:35
By Anonymous coward - posted 21/06/2010 12:29
il vantaggio, pero`...
By Kurgan - posted 22/06/2010 11:31
Il massimo danno con il minimo sforzo
By Lanfranco - posted 23/06/2010 10:34
post non feedato... bug?
By tcd - posted 23/06/2010 16:09
By Davide Bianchi - posted 23/06/2010 21:38
By Andrea Ballarati - posted 24/06/2010 10:46
By fiorenza - posted 25/06/2010 10:20
By BlackKatMike - posted 25/06/2010 16:41
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